Salesforce Summer '25 Release Summary

Salesforce’s Summer ’25 release is packed with innovation. Whether you’re an admin, architect, consultant, developer, or end user, there’s something here for you. This release brings enhancements across the board – from improved user experiences to tools that help teams build more, faster.

In this post, I’ll walk you through some of the most impactful updates and what to look out for in Summer ’25. Let’s dive in!

📆 Key Dates

Here are the key dates to be aware of in the build-up to Summer ’25:

Sandbox Preview Starts: 9th May 2025.
Production Release Weekends: 16th May, 6th June & 13th June 2025.

ℹ – Not sure when your org is being upgraded? Check out the release schedule. For more information, refer to the Salesforce Admins Blog.

🤖 Agentforce and Einstein

AI and automation continue to be a major focus for Salesforce in Summer ’25. From improved scheduling in Field Service, to Prompt Builder’s new support for External Objects and enhancements in Omni-Channel, here are some of the most exciting items to watch out for:

💡 Note: Many of these features require specific licenses or editions – check the release notes for details.

⭐ Feature	🌍 Area	ℹ Description
Enjoy the Efficiency and Flexibility of the new Einstein Panel in Flow Builder	Automation and Integration	New Einstein panel for Flow Builder. Open, pin and drag as needed.
Maintain Assets Efficiently with Proactive Asset Service Scheduling	Field Service	Agentforce auto-schedules with customers and ensures assets are available.
Rebook Appointments Easily with Proactive Scheduling Outreach	Field Service	Dispatchers or AI agents can rebook appointments with customers.
Access Pre-Work Briefs On the Go	Field Service	Use Siri (hands free) to read pre-work briefs. Requires the Apple Shortcuts app.
Experience Smarter Interactions with Context-Aware Agentforce	Field Service	Agentforce now respects the current record context in the Field Service app – reducing the need for additional input.
Determine the Path of a Flow Based on Email Engagement	Marketing Cloud (Advanced)	Use Einstein Decision elements in Flow to route based on engagement data like scoring and frequency (via Data Cloud).
Create Meaningful Moments with Campaign Designer (Beta)	Marketing Cloud (Advanced and Account Engagement)	Use Campaign Designer (Beta) to generate multi-touch marketing campaigns and briefs. Refine messaging, channel and cadence.
Save Time with New AI Capabilities for Reporting and Marketing Automation	Marketing Cloud (Growth and Advanced)	Use AI to create reports and automate flows. Includes Data Graph support for enriched Send Time Optimisation.
Access External Data in Prompt Builder	Platform	Ground Agentforce prompts using Salesforce Connect data (External Objects). Object must have a name field.
Enhance Agent Action UI with Custom Lightning Types	Platform	Define how chat responses will appear using JSON-based Lightning Types and LWCs.
Reach Out to All Kinds of Customers with Agentforce SDR	Sales Cloud	SDR now supports Contacts and Person Accounts; not just leads. This expands outreach opportunities. Note: Email opt-out flag on Person Accounts is not supported.
Test Agentforce SDR Email Generation in Agent Builder	Sales Cloud	Use Agent Builder to preview and validate email content generated by SDR agents before activation.
Identify Coachable Moments by Uploading Recorded Video Calls	Sales Cloud	Upload video call recordings (MP4) to Einstein Conversation Insights (ECI). Users must be authenticated with Zoom, Teams, or Google Meet. Files must be under 2GB. 3 uploads per day max.
Improve Sales Processes by Using Conversation Transcripts in Flows	Sales Cloud	‘Get Conversation Transcript’ action in Flow lets you use post-call data to trigger updates, recaps, or follow-ups. Supported on all Flow types.
Increase Seller Productivity and Sales Process Adherence with Agentforce Deal Agent	Sales Cloud	Boost seller productivity and records up to date with Agentforce Deal Agent. It reviews recent interactions, suggest next steps and can update records (e.g. Stage, Next Steps, or custom fields etc). You can control whether updates are automatic or require the user’s approval.
Respond Quickly to Changes in Service Channel Demand with Agentforce	Service Cloud	Supervisors can update a team member’s omnichannel presence using Agentforce's standard ‘Update Omni-Channel User Configuration’ action.
Accelerate Case Resolution and Boost Service Efficiency with Einstein Follow-Up Emails	Service Cloud	Use the pre-built ‘Draft Follow-Up Service Email’ prompt template to generate follow-up emails.
Let Service Reps and Supervisors View Translated Transcripts and Respond in the Customer’s Preferred Language (Beta)	Service Cloud	Einstein Conversation Translate lets users view transcript and respond in their preferred language, whilst translating for customers.
Provide Better AI Support with Real-time Monitoring of Email Conversations	Service Cloud	Omni Supervisor supports monitoring of email conversations as well as messaging sessions.
Declutter Omni Supervisor with Only Relevant AI Agents	Service Cloud	Control which AI agents are visible to supervisors in Omni Supervisor. If none are selected (or there are more than 10), the 10 most active are shown.

These features show how far Agentforce and Einstein are evolving, bringing together automation, intelligence and flexibility across the Salesforce platform. Anything catch your attention? As always, check your licensing to see what is available and test in a sandbox.

📊 Analytics

Reports and Dashboards

Two previous Beta features from Spring ’25 are now Generally Available:

Choosing Which Dashboard Widgets to Refresh. Users can select specific Dashboard widgets to refresh. Available in Lightning Experience and Salesforce Mobile (iOS and Android).
Designate One Email Address to Send Report Subscription Notifications. Select a specific email address to send report subscription notifications instead of the default behaviour (send address being the user who created the Report Subscription). This helps to minimise the risk of spoofing.

In addition:

Use Existing Report Settings When Adding Tables to Dashboards (Beta). When adding a Lightning Table to a Dashboard, you can inherit the settings from the source report; saving time on configuring grouping, formatting, bucketing, sorting, etc.

CRM Analytics

CRM Analytics (CRMA) sees a broad set of updates in Summer ’25, spanning customisation, visualisation and data integration. Highlights include:

Add Custom Headers and Sorting in the Repeater Widget. Add custom headers and control sort order within repeater widgets.
Filter and Navigate with List and Toggle Widgets. Use List or Toggle widgets to navigate between pages or dashboards – no need for separate link widgets.
Maximize Data Clarity with Customizable Table Widget Tooltips. Add custom tooltips to table columns to clarify metrics and ensure consistent interpretation.
Bucket Data in Recipes with Clicks Not Code. Define buckets in the enhanced recipe editor using ranges, operators, labels and filters – no code or expressions needed.
Subscribe to Recipe Notifications as a Read-Only User. Read-only users (introduced in Spring ’25) can now receive notifications about recipe completions, failures and warnings.

Data Integration Enhancements

There have also been several noteworthy enhancements for data integration including:

Improve Salesforce External Connector Sync Performance with Incremental and Periodic Full Syncs (Generally Available). Choose from incremental syncs, periodic (incremental plus weekly full), or full overwrite—tailor based on performance and resource needs.
Reduce Data Cloud Direct Query Costs and Improve Performance with App-Level Caching. Reduce Data Cloud credit consumption and improve performance for repeated queries by caching data.
Access Your Amazon S3 Data Using VPC. Use a Virtual Private Connection (VPC) to securely transfer data across AWS’s internal network, not the public internet.
Specify IAM Users and Roles for Authentication with Amazon Athena and S3 Connectors. Use Identity and Access Management (IAM) roles to control access to Amazon Athena and S3 resources.
Use OAuth Security with Your Snowflake VPC Connection. OAuth can now be used alongside the Snowflake VPC connection.

Tableau Next

Introducing Tableau Next. Tableau Next is Salesforce’s API-first analytics platform, combining Tableau, Agentforce’s context-aware AI and Data Cloud’s semantic layer. It offers a modular analytics experience, delivering trusted insights into the flow of work. Expect more updates in the coming months.

📄 List Views and Related Lists

Get the Desktop Dynamic Related List Experience on Mobile (Beta). The Dynamic Related List – Single component is now available on both desktop and mobile, bringing a more consistent experience across devices.
Simplify Quick Filters for the Record Type Field. An undocumented but useful Spring ’25 enhancement; Quick Filters now support multi-select picklists for Record Types. No more typing values in manually!

💰 Sales

Summer ’25 brings key Agentforce and Einstein updates, especially for SDR, including multi-language support, batch testing and easier agent performance monitoring (e.g., leads assigned, emails sent/received, etc).

Other highlights include:

Identify Users with Unverified Return Email Addresses. New ‘Return Address’ and ‘Verified Return Address’ fields in User Setup make it easier to spot unverified return email addresses which can prevent users sending emails.
💡 Tip: If you use DKIM or authorised email domains, the flags may appear as false, even if verified.
Einstein Activity Capture (EAC). Major changes ahead!
- Leverage Email Data with Sync Email as Salesforce Activity. The new ‘Sync Email as Salesforce Activity’ setting will be available from mid-June. It allows emails to be stored as EmailMessage and Task records. This makes them available to Reports, Workflows, Triggers, APIs, and AI. You can sync up to 180 days of historical email.
  - ⚠️ – Data storage will be impacted. The existing EAC data structure and features (e.g. Activity 360 Reporting, Metrics and Analytics Dashboard) are expected to be retired in Summer ’26.
- Customize Flows to Match Synced Email to Relevant Activity. Use the new ‘Activities: Match Email to Records’ Flow to define matching logic—including for custom objects. Requires ‘Sync Email as Salesforce Activity’.
- Improve Privacy and Security with Header-Only Email and Activity Sharing. Control whether to sync the entire email (subject, body, etc) or just headers (sender, recipient, send date/time). Requires ‘Sync Email as Salesforce Activity’.

✨ Salesforce Flow

Summer ’25 delivers further powerful updates for Salesforce Flow. Here are some of the key highlights:

Flow Builder

Get Related Records Faster (Beta). Use a single Get Records element to retrieve both the primary object and records from the related child object, reducing Flow complexity.
Manage Time-Specific Data Easily. Use the Time data type more readily in various elements (e.g. Action, Assignment, Collection Filter, Get/Update records & Delete Records, etc).
Zoom Through the Flow Builder Canvas with Touch Gestures and Keyboard Shortcuts. Navigating the Flow Builder canvas is even easier with pinch-to-zoom gestures and keyboard shortcuts on Mac and Windows.

Screen Flow

A key update from Spring ’25 – automatically triggered screen actions, is now generally available. You can now control when an action is invoked (e.g. on-screen load or based on conditions), helping to improve performance and user experience.

Other features of note:

- Get More Control Over Component and Field Layout in Screen Flows. Easily adjust the width and vertical alignment of screen components and fields.
- Help Users Make Selections Faster by Adding Icons to Choice Resources. Add icons to text choices in Choice Lookup and Visual Picker components.
- Display Choices in Tiles with the Visual Picker Component in Screen Flows. Use the new Visual Picker element to show tiles with text and icons.
- See How Your Screen Looks in Real Time on Different Screen Sizes. Preview your screen flow on ‘large’, ‘medium’ and ‘small’ screens.
- Get Better Usability with the File Upload Enhanced Flow Screen Component (Beta). The new File Upload component supports Aura and Lightning Web Runtime (LWR) sites as well as Lightning Experience. You can also make uploading a file mandatory.

Flow Debugging and Testing

Test Flows for Error Handling. Use the new ‘Has Error’ operator to test negative assertions (i.e. the unhappy path) – ideal for validating how Record and Data Cloud Triggered Flows behave during failures.
User Experience Improvements for Debug. Simplify debugging in Flow with the updated debug panel. The new card-based view makes it easier to skim over each element. You can search and resize the panel, as well as copy the full log with a single click.
Test Flows Faster with Integrated Tests. Use the Salesforce CLI to run Flow tests directly. This makes it easier to incorporate unit and regression tests into your CI/CD processes.

Flow Approvals

Flow approvals, introduced in Spring ’25, continue to gain momentum in Summer ’25 with new features and refinements.

With support for Workflow Rules and Process Builder ending on the 31^st of December, it seems highly likely that Flow Approvals will supersede Approval Processes. Whilst there is no official date for this yet, I wouldn’t be surprised if we hear more soon.

💡- It may be a good time to begin exploring Flow Approvals if you have existing Approval Processes, or you are planning to build some soon.

For me, the key update is:

Create a Flow Approval Process from the Approvals App. Build an autolaunced Flow Approval process directly from the Approvals app. Use a guided wizard to generate a draft with up to three levels of approval, including final actions and recall paths. You can also start from scratch.

In addition, this release introduces the ability to invoke Flow Approval Processes from Flow and either recall or cancel the request.

And More!

One of the hardest parts of reviewing the Flow release notes is deciding what not to include – in recent releases, there’s been so many features to choose from! Here are a few bonus features worth checking out:

Send Email Action. An improved setup layout, the ability to write content within the Email Action (i.e. no need for a separate text template) and better control over threading behaviour.
Log More Flow Data to Data Cloud. Capture execution status, errors and other metrics for scheduled and autolaunched flows via Data Cloud.
Flow Marketing Cloud Updates. For users of Marketing Cloud Growth or Advanced, there are lots of useful additions such as:
- Control which Data Space automations use.
- Prevent individuals rejoining recurring segmented-triggered flows.
- Gain more insights from the Analytics Panel: whether any emails were not sent by the flow and whether any elements in the Flow have paused.
- Leverage pre-built automation templates for common activities such as birthday promotions.

⏩ Salesforce Go

Simplify Feature Discovery and Setup with Salesforce Go. Sales Cloud Go is now Salesforce Go. Salesforce Go is a central hub that helps you discover features (inside and outside of your current licensing), enable features and track adoption.

🔧 Service

Alongside the Agentforce & Einstein updates, here are a few other Service Cloud enhancements worth keeping an eye on:

Case Management & Entitlement Management

Close Cases Faster by Adding the Close Case Button to the Case Details Page in Lightning Experience. Add the new ‘Close Case’ button to the Case Details Page or Dynamic Actions to streamline the Case closure process in Lightning Experience.
Notify Senders About Email-to-Case Processing Errors. Define whether to notify email senders (in addition to admins) when email-to-case fails.
Improve Customer Engagement with Rich Text and Media in Case Comments (Beta). The plain text Case Comments field can be converted to rich text. This allows agents to add text formatting, images and videos for a more contextual response.
- ⚠ – Once enabled, it cannot be disabled.
Set Up SLA Management Faster with the New Simplified Setup Experience (Beta). A reimagined experience for Entitlement Management setup.
- Entitlement Management becomes SLA Management.
- Simplified and more modern user interface.
- Set rules to automatically complete milestones and map entitlements to Cases, Work Orders and Incidents.

Channels & Messaging

If you use Salesforce Messaging, here are some features to explore:

Customize Your Messaging for Web Chat Button. Tailor your Messaging for Web chat button by selecting a custom image URL.
Secure Your Conversations in Messaging for Web with reCAPTCHA. Add reCAPTCHA v3 to public Messaging for Web channels to protect against spam bots.
Update Messaging Channel Settings in Bulk. Upload .csv files to apply bulk changes to Messaging Channel settings at once.
Streamline Business Messaging with WhatsApp Flows. Integrate WhatsApp Flows into Messaging. This can help to streamline data capture processes.
Manage Messaging Components with Statuses. Set statuses for Messaging Components (Active, Inactive or Draft) to manage and determine what can be used.
- ℹ – Components created before Summer ’25 are Active by default.
Route Work Directly to Agentforce. You can now set a Messaging Channel to connect to an Agentforce Service Agent without going via Omni-Channel Flow.
Set Customer Expectations About Wait Time When Escalating Work to Reps. Agentforce Agents can use ‘Check Availability for Routing’ to estimate wait time. Customers are then given the chance to choose to wait or try again later before being routed.

✅ User & Permissions Management

Following True to the Core at TDX, Salesforce continues to streamline the admin experience – especially around user and permissions management. Key updates include:

Update Object Permissions for All Custom Permission Sets or Profiles in One Step. Manage Create, Read, Edit, Delete, View All Records, Modify All Records and View All Fields across all Profiles and Permission Sets via the ‘Edit’ button in Object Access.
Edit Permissions Faster in the Permission Set Summary. Add or remove user, object, field and custom permissions directly from the enhanced Permission Set Summary Page.
Review Tab Settings in Access Summaries. Tab visibility granted via Permission Sets and Permission Set Groups are now visible in their respective summary views.
Manage Included Permission Sets in the Permission Set Group Summary. Add or Remove Permission Sets assignments from the Permission Set Group Summary page.
View and Manage a User’s Permission Sets, Groups, and Queues More Easily. View, assign or revoke a user’s Permission Sets, Permission Set Groups, Public Groups and Queues – all from the User’s Summary Page.

💡 Other Updates

Here are some other noteworthy features and updates.

👩‍💻👨‍💻 Development

Preview a Single Lightning Web Component Using Local Dev (Beta). Use Local Dev to preview a single Lightning Web Component in your browser with live updates – no need to deploy or refresh.
- 💡 Tip: If you’re using LWC Local Development Server, plan to migrate before it is deprecated. More information here.
Internal DOM Structure Is Changing for Lightning Base Components. Salesforce continues transitioning base components (e.g. lightning-tree-grid) to native shadow DOM for better performance and encapsulation.
- ⚠ If your test tools, like Selenium, rely on internal DOM structures, review and update them.
Migrate Lightning Web Components Projects to ESLint v9 Before Spring ’26. ESLint v9 improves performance, rule management and plugin management. Support for ESLint v8 ends in Winter ‘26 – plan your upgrade now.
Use TypeScript with Lightning Base Components. TypeScript (Developer Preview) helps LWC code quality through autocompletion and type checking. This helps to improve developer productivity in Visual Studio Code.
SLDS 2 Tooling: Momentum continues to build with SLDS 2.
- SLDS Linter (Beta). Use this CLI tool to scan, validate, make suggestions and bulk-fix across your repository in preparation for SLDS 2.
- SLDS Validator. Use this Visual Studio Code plugin for real-time feedback and fixes to align your code with SLDS guidelines.
Agentforce DX. Introduced at TDX – build, test and manage agents using the Salesforce CLI and Visual Studio Code, alongside the Salesforce UI.
The Timeout of Outbound Messages Is Reduced to 20 Seconds from 60 Seconds. To improve platform efficiency, Salesforce is changing the default timeout for outbound messages to 20 seconds (down from 60 seconds).

👨‍🔧👩‍🔧 Field Service

Summer ’25 is another big release for Field Service. In addition to Agentforce and Einstein updates, here are more key enhancements:

Enhanced Scheduling and Optimization.
- Migrating to Enhanced Scheduling & Optimisation now provides improved guidance. Readiness checks look at the last 3 months of usage and eligibility checks have been expanded to help ensure a smooth transition.
- The Resource Optimisation engine is now more selective – focusing solely on Service Appointments relevant to a resource based on work rules and scheduling policies. This helps to stay within scheduling optimisation limits.
- Including Buffer time on Service Appointments is now generally available.
Field Service Customer Engagement.
- Virtual Remote Assistant (VRA) sessions can be sent via SMS or email from Orders and Cases in the Field Service Mobile App.
- Recording rules for VRA sessions can be defined based on criteria (e.g. don’t record sessions for specific Case types, etc), supporting process and compliance needs.
Data Capture.
- Launch Data Capture Forms (built with Flow) from Work Steps in a Work Plan using the Field Service Mobile App. Data is auto-saved. Completed forms can be outputted as PDFs using templates configured via Document Builder.
User Experience Updates.
- New beta versions of the Work Order Overview Page and Create and Update Record Pages aim to improve layout and performance.
  - ℹ Want to opt in? Check out this article for more info.

🏭 Industries

Alongside industry-specific features, Summer ’25 includes a number of valuable features for any org using Salesforce Industries:

Visualize More Relationships on an ARC Graph. Actionable Relationship Centre (ARC) now supports many-to-one relationships alongside one-to-many and many-to-many relationships. This provides a more comprehensive view of your data’s relationships.
Simplify Testing of Business Rules Engine Components in Sandboxes. Refreshing Partial, Developer Pro and Developer sandboxes automatically includes Business Rule Engine components – no manual steps required.
Accelerate Bulk Updates to Decision Tables with Improved CSV File Support. To update Decision Tables in bulk, download as .csv, edit and then reupload. You can select whether to append new rows or overwrite existing rows.

📐 OmniStudio

Build Omnistudio Components Faster with the New Omnistudio Standard Designer. The new OmniStudio Designer provides a faster, real-time, drag-and-drop experience for building FlexCards, OmniScripts, Integration Procedures and Data Mappers.
- ⏩ – Based on Salesforce’s testing, it can be up to x10 faster to use than the current Managed Package designer!
Quickly Browse and Manage Omnistudio Components with Standard List Views. Use Enhanced List Views to search, view versions and activate or deactivate components.
- ℹ – To import or export OmniStudio components, it is recommended to use the Salesforce CLI. You cannot import or export from the List View page.

⚡Lightning Console Performance

Benefit from Better Lightning Console Performance with Deferred Inactive Workspace Page Loading. ‘Defer loading inactive console workspaces’ is now enabled by default in Setup. Only active and pinned workspaces load immediately. Others load on demand to boost performance.

🎯 Marketing

Salesforce’s multiple marketing solutions (Marketing Cloud Account Engagement, Marketing Cloud Engagement, Marketing Cloud and Marketing Cloud Intelligence) offer a variety of features. Here are some of the key features from Summer ’25.

Marketing Cloud Account Engagement

Reach More Prospects with WhatsApp. WhatsApp can now be natively integrated with Account Engagement.
Quickly Pinpoint Failed Email Sends. The new ‘Failed Email Sends’ report shows failure reasons, the related prospect, and email date/time timestamp to help with troubleshooting (e.g. invalid email address, sender domain, etc).
Gain Control of Bot-Like Prospects by Deleting Excessive Visitor Records. Increased control over suspected bot related activity. Automatically (or manually) delete visitor records before tracking is automatically paused.
- ℹ Refer to this article for more information on how Account Engagement flags bot-like activity.

Marketing Cloud (Growth & Advanced)

Enjoy More Control Over Campaigns and Flows.
- ‘Build Your Own Tab‘ lets you create campaigns from scratch – rather than using a pre-built quick start.
- Embed Flow Elements in Campaigns. Add message and wait elements to a campaign directly, as long as the Flow contains five or fewer elements.
- Send Emails from List Views. Trigger Marketing Cloud Campaign messages for Leads and Contacts from List Views in the Marketing App via the Send Email button.

🌐 Salesforce Connect

Access Data Without Limits with Salesforce Connect. The 100,000 row per hour limit for data creation and retrieval was removed for Hyperforce orgs using OData 4.01, GraphQL and SQL Adapters for Amazon Athena and Snowflake in Spring ’25. Summer ’25 expands this to include OData 2.0, Custom and DynamoDB adapters.
- 📌 Available by July 14th 2025. Be mindful of Callout limits. Refer to this document for more information.

🔐Security, Identity and Privacy

Build Single Sign-On Registration Handlers Without Code. Use Flow (instead of Apex) to setup SSO registration handlers. A prebuilt Flow template is available.
Triple Data Encryption Standard (Triple DES) for SAML Single Sign-On Stops Working in Winter ’26. Triple TES encryption will not be supported from Winter ’26 (i.e. where Salesforce is an Identity Provider or Service Provider). Update your integrations to use AES 128 or 256 encryption now.
Create External Client Apps in App Manager. Create External Client Apps directly in App Manager or using Agentforce. These offer improved security and are optimised for source-driven development.
Improve Sensitive Data Detection in Text Fields Across Your Salesforce Org (Beta). Salesforce Data Detect (Beta) can identify 21 types of sensitive data when scanning objects or specific fields. Use this to align and maintain your field data sensitivity and compliance categorisation settings.
- This also provides additional layer of protection alongside data masking in the Einstein Trust Layer when using Agentforce.
Access Real Time Events in Flows. Use platform event-triggered flows to proactively respond to Real-Time Event Monitoring data (e.g. Login, Login As, Bulk API Results, etc).
Secure Redirections from Hyperlinks in Lightning Experience (Beta). A new setting in ‘Trusted URLs for Redirects’ is available. This allows you to determine how Salesforce handles untrusted links: allow, ask for user approval, or block.
Own from Salesforce. Own is now part of Salesforce. Explore features such as backup & recovery, discover (historical data trend analysis), archive, data masking, sandbox seeding and more. Extensions for Shield and Security Centre help with Agentforce and permissions management.

🛠 Release Updates: Enforced, Auto-Enabled, and What You Need to Test

Each Salesforce release includes Release Updates – behind-the-scenes changes that aim to improve performance, security and reliability. Some are enforced (you can’t turn them off) and others are auto-enabled (can be turned off, for now).

Why it Matters?

Release updates can break some of your existing configurations if not tested in advance. For example, the SAML Framework update in Summer ’25 could impact your existing Single Sign-On (SSO) processes.

Here’s a snapshot of what’s coming up:

📅 Release	🔐 Type	🔢 Number	📌 Key Impacted Areas
Summer '25	Enforced	5	API Versions (21-30), Aura Sites, LinkedIn Lead Gen, Roles and SAML.
Summer '25	Auto-enabled	2	ICU Locale Format and Legacy Host Name Redirects.
Winter '26	Enforced	5	Agentforce Service Assistant, Apex, Email verification (users created before 2016), Flow (user access) and Roles.
Spring '26	Enforced	4	Accessibility enhancements, LWR, My Domain and SAML.

❌ Cancelled Updates (No Action Required)

Migrating from Maintenance Plan Frequency to Maintenance Work Rules. Continue to use the ‘Frequency’ and ‘Frequency Type’ fields on Maintenance Plans.
Updating Trusted URLs for Latest CSP Directives (although ongoing management of Trusted URL and Browser Policy Violation is advised).

⌛ Updates with no set Enforcement Date

Disable Ref ID and Transition to new Email Threading (Email-to-Case). Recommended. The ‘Ref ID’ mechanism is in ‘maintenance mode’. Matching emails to case records via Lightning Threading is also more reliable.
Transition to Lightning Email Composer in Email to Case. Recommended. The new editor is based on HTML 5 and provides various features (e.g. emojis, full screen mode, responsive toolbar, undo and redo buttons, etc).

Ahead of Summer ’25, refer to ‘Release updates’ in Setup or the release notes for more information. Always bear in mind that the timelines of these items can change.

👋 Feature Retirements

It’s equally important to stay informed about upcoming feature retirements to ensure you have time to prepare and minimise any risk of disruption. The table below highlights some key retirements to prepare for. For additional details, refer to the Salesforce Retirement Roadmap.

🎁 Feature	📅 Retirement Date
Salesforce Functions Is Being Retired	No longer available for purchase or renewal.
Decision Optimization in Einstein Discovery Is Retired	June 5th 2025
Salesforce Platform API Versions 21.0 Through 30.0 Retirement (Release Update)	Summer ‘25
Transition Automatically to Document Generation 2.0	July 2025 (Summer ’25)
Plan for Windows Server Based Modeler’s Retirement	October ‘2025 (Winter ’26)
Penny Perfect Pricing V1 Is Being Retired	Winter ‘26
Legacy Chat Is Being Retired	February 14th 2026
Prepare for Einstein Activity Capture Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement	Summer ‘26
Salesforce for Outlook Is Being Retired in December 2027	December 2027

Summary

Summer ’25 delivers many key features to help drive your implementation forward. Whatever your goal, this release gives you the tools to do more, with less effort. Be sure to check out the Release Notes for more information and as always, test features in a sandbox before enabling in Production.

I hope this summary has helped! If it did, be sure to share this post and follow SFDC Penguin on LinkedIn and X and let me know what features you’re most excited to see – I’d love to hear from you!

Until next time, thanks for reading! 🐧

Bonus Penguin Fact 🐧

The Knitting Nannas of Hazelgrove Court Care Home in Saltburn, Teeside (UK) have made headlines this week for their charitable efforts. They have been supporting the Penguin Foundation in Australia by knitting jumpers for Little penguins (Eudyptula minor).

While they may look like fashion statements, these jumpers serve as a key life-saving device. In the event of an oil spill, the jumpers can be put on the penguins until their feathers are cleaned. This prevents penguins from ingesting toxic oil as they instinctively try to clean their feathers. Though I hope they’ll never need to be used, the jumpers provide a flipper-friendly safety net for the colony of 40,000 penguins on Phillip Island, near Melbourne.

🐧 Want to learn more? Check out this page or visit the Penguin Foundation here to learn how you can support their work.

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