Helping you see Salesforce in Black and White, without getting in a flap!
Salesforce World Tour returned to London on the 6th of June 2024. I was unable to make it in person, but thanks to Salesforce+, I’ve caught up with the best bits. If you’re after a summary, recap, or some penguin related facts, read on! Salesforce AI Centre By locating Salesforce’s first AI Centre in London, we […]
AI can yield many opportunities for businesses. It can also cause challenges. Salesforce has helped its customers with AI since 2014 through consistent investment and innovation. This has led to various features being made available; allowing customers to harness its benefits, faster. Up until recently, this has focused on predictive AI (e.g. Lead Scoring). In
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Gearset recently hosted a DevOps Summit to outline key findings from their latest report: The State of Salesforce DevOps: 2024 (SoSD). In this post, I’ll overview three of the key findings from the report. Setting the scene Salesforce can be a source of business value and advantage, but must be tailored to your specific needs. It is
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Dreamforce has wrapped up for another year. Hosted in San Francisco and streamed via Salesforce+, it was full of announcements, demos, and inspiring stories. If you’ve not had chance to watch Dreamforce, or want a quick re-cap, here are my take homes from Dreamforce 2023! Artificial Intelligence (AI) Salesforce has been working with AI since
On the 12th of June 2023, Salesforce hosted ‘Salesforce AI Day’. The keynote is available on Salesforce+. Not had a chance to watch it? No problem! Here are the three key take-home messages you need to know. Background Before getting started, it is worth having a basic awareness of generative AI (artificial intelligence), its terminology
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This week celebrated Dreamforce’s 20th year in San Francisco. With over 140 sponsors, 1000 sessions and 150,000 attendees (online and in person), it is truly a global event. Thanks to Salesforce+, many sessions are freely available online! Here are some of the key take-home messages. Salesforce Genie Salesforce Genie was the biggest announcement. Genie
After a 2-year hiatus, the Salesforce World Tour returned to London on Thursday! Full of news, demos, products and case studies, it was worth the wait. The event was also a reunion. As we adapt to the ‘new normal’ following Covid, it was great to see so many faces old and new and experience the
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