Helping you see Salesforce in Black and White, without getting in a flap!
Dreamforce has wrapped up for another year. Hosted in San Francisco and streamed via Salesforce+, it was full of announcements, demos, and inspiring stories. If you’ve not had chance to watch Dreamforce, or want a quick re-cap, here are my take homes from Dreamforce 2023! Artificial Intelligence (AI) Salesforce has been working with AI since …
On the 12th of June 2023, Salesforce hosted ‘Salesforce AI Day’. The keynote is available on Salesforce+. Not had a chance to watch it? No problem! Here are the three key take-home messages you need to know. Background Before getting started, it is worth having a basic awareness of generative AI (artificial intelligence), its terminology …
Salesforce AI Day: Three things you need to know Read More »
Platform Developer I, often referred to as PD 1, is a significant milestone for developers in the Salesforce ecosystem. However, what does it take to pass? Do you need prior knowledge of coding or not? How difficult is it for developers moving into the Salesforce ecosystem who have experience with other languages like Java? In …
Salesforce Certified Platform Developer 1: Tips and Resources Read More »
Readers of the blog may know that I often write about Salesforce certifications. In this post I shall cover something slightly different. I’ve been studying for the Scaled Agile Framework (SAFe) Agilist 6.0 Certification. Whilst it is not Salesforce specific, it covers many skills useful for any Salesforce professional. In this post, I shall cover: …
Scaled Agile Framework (SAFe) Agilist 6.0 Certification: Tips and Resources Read More »
Salesforce is a vast system with many features. Despite this, it is often not the only system in a business. This means we often need to integrate. Sounds simple, right? On the surface it is, but there are many things to consider. For example, what options are available to integrate with Salesforce? How do we …
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If you have completed the Salesforce Administrator Certification, you may wonder what to do next. One option is the ‘Advanced Administrator’ certification. Recently, a colleague of mine, Chris Sheppard, did just that. In this post, we share our experiences to help you gauge: The difference between Administrator and Advanced Administrator Exam format and structure Is …
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Whether you are an admin, developer, consultant, superuser or architect, communication matters. Whilst being technically skilled is one thing, you need to bring others with you. For example, you may work with teammates, implementation partners, contractors, customers, and business users. Every stakeholder has their own needs. I recently completed FlowRepublic’s Communication Bootcamp to see ways I …
The ‘administrator’ certification is a key milestone for anyone entering the Salesforce ecosystem. It is also important for anyone who is already working with Salesforce, but wants a deeper understanding. Employers recognise the certification and as a result it helps to open doors. You may wonder: How hard is the exam? How long will I …
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Salesforce has released a new certification: Salesforce Certified Associate. I recently took and passed this exam. This blog summarises: Exam background, purpose, format, and structure Resources to help Tips and recommendations About the Exam A common question for many at the start of their Salesforce journey is: “Which certification should I do first?” Afterall, there …
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I recently took the Service Cloud Consultant exam and passed! In this post, I’ll cover: Exam background: purpose, format & structure Resources to help you pass your certification exam Personal tips and experiences As always, I hope this will help you with your own learning journey! With that said, let’s begin! About the Exam Purpose …
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