Helping you see Salesforce in Black and White, without getting in a flap!
Winter ’25 is packed with powerful enhancements to help you and your business get more value from Salesforce. Let’s explore some of the best bits! Lightning App Builder Configure Record Highlights in Lightning App Builder. The new ‘Dynamic Highlights Panel’ provides greater flexibility to highlight key pieces of information on any LWC-enabled Lightning Record Page. […]
This past year has seen Salesforce make rapid progress in its AI offerings. Alongside this, Salesforce World Tour – London showed how Data Cloud can help enrich prompts to generate highly personalised outputs. With all this change, you may be wondering where to start? If so, read-on about Salesforce’s AI Now Tour! What is the
AI In Action: 3 Key Lessons from the AI NOW Tour Read More »
The Summer ’24 Release Notes are now available. Let’s take a look at some of the main features! Analytics Data Cloud Reports & Dashboards Both of these changes apply to Data Cloud in Developer, Enterprise, Performance and Unlimited Editions. Summarize Complex Data with Matrix Reports. We can now summarise Data Cloud data into matrix reports
AI can yield many opportunities for businesses. It can also cause challenges. Salesforce has helped its customers with AI since 2014 through consistent investment and innovation. This has led to various features being made available; allowing customers to harness its benefits, faster. Up until recently, this has focused on predictive AI (e.g. Lead Scoring). In
Salesforce AI Explained: Benefits, Challenges and Solutions Read More »
The Spring ’24 Release Notes are now available! Looking for an overview of the main features? Look no further! Analytics Spring ’24 brings many updates to analytics. Here are some of the main ones. Lightning Reports & Dashboards Transfer Lightning Dashboard Ownership (Generally Available). Change the owner of a Dashboard. Select whether to notify the new
This past week, Gearset sponsored DevOps Dreamin’ in London. The conference was full of insights from various members of the community sharing their experiences. Whether you attended in person, participated virtually like me, or missed the event, here’s a recap of the key themes. What is DevOps Dreamin’? DevOps Dreamin’ is a community event dedicated to
Dreamforce has wrapped up for another year. Hosted in San Francisco and streamed via Salesforce+, it was full of announcements, demos, and inspiring stories. If you’ve not had chance to watch Dreamforce, or want a quick re-cap, here are my take homes from Dreamforce 2023! Artificial Intelligence (AI) Salesforce has been working with AI since
Salesforce’s Winter ’24 release notes are now available! Looking for a quick overview of the key features packed into this release? Look no further! Let’s get started. Analytics View Report and Dashboard Asset Details From the Analytics Tab. The new ‘Analytics Details’ section in the ‘Analytics Tab’, allows us to see a Report’s or Dashboard’s
Salesforce’s Summer of AI continues with more features and updates. Back at World Tour London, a Einstein GPT for Service webinar was announced for the 19th of July. Want a short summary? You’ve come to the right place! Here’s three key take-homes from the ‘Get Started with Einstein GPT for Service’ webinar (and a penguin fact at
On the 12th of June 2023, Salesforce hosted ‘Salesforce AI Day’. The keynote is available on Salesforce+. Not had a chance to watch it? No problem! Here are the three key take-home messages you need to know. Background Before getting started, it is worth having a basic awareness of generative AI (artificial intelligence), its terminology
Salesforce AI Day: Three things you need to know Read More »