Helping you see Salesforce in Black and White, without getting in a flap!
Dreamforce has wrapped up for another year. Hosted in San Francisco and streamed via Salesforce+, it was full of announcements, demos, and inspiring stories. If you’ve not had chance to watch Dreamforce, or want a quick re-cap, here are my take homes from Dreamforce 2023! Artificial Intelligence (AI) Salesforce has been working with AI since …
Salesforce’s Winter ’24 release notes are now available! Looking for a quick overview of the key features packed into this release? Look no further! Let’s get started. Analytics View Report and Dashboard Asset Details From the Analytics Tab. The new ‘Analytics Details’ section in the ‘Analytics Tab’, allows us to see a Report’s or Dashboard’s …
Salesforce’s Summer of AI continues with more features and updates. Back at World Tour London, a Einstein GPT for Service webinar was announced for the 19th of July. Want a short summary? You’ve come to the right place! Here’s three key take-homes from the ‘Get Started with Einstein GPT for Service’ webinar (and a penguin fact at …
On the 12th of June 2023, Salesforce hosted ‘Salesforce AI Day’. The keynote is available on Salesforce+. Not had a chance to watch it? No problem! Here are the three key take-home messages you need to know. Background Before getting started, it is worth having a basic awareness of generative AI (artificial intelligence), its terminology …
Salesforce AI Day: Three things you need to know Read More »
Platform Developer I, often referred to as PD 1, is a significant milestone for developers in the Salesforce ecosystem. However, what does it take to pass? Do you need prior knowledge of coding or not? How difficult is it for developers moving into the Salesforce ecosystem who have experience with other languages like Java? In …
Salesforce Certified Platform Developer 1: Tips and Resources Read More »
Summer ’23 is just around the corner and there are many interesting features! Let’s take a look at some of the key ones. Analytics Enhance Your Visualizations with Images, Rich Text, and Dashboard Widgets. Unlimited edition. Add images, .GIFs and text to Dashboards. Components renamed ‘Widgets’. Widget limit increased to 20 charts/tables, 2 images and …
Readers of the blog may know that I often write about Salesforce certifications. In this post I shall cover something slightly different. I’ve been studying for the Scaled Agile Framework (SAFe) Agilist 6.0 Certification. Whilst it is not Salesforce specific, it covers many skills useful for any Salesforce professional. In this post, I shall cover: …
Scaled Agile Framework (SAFe) Agilist 6.0 Certification: Tips and Resources Read More »
Salesforce is a vast system with many features. Despite this, it is often not the only system in a business. This means we often need to integrate. Sounds simple, right? On the surface it is, but there are many things to consider. For example, what options are available to integrate with Salesforce? How do we …
Salesforce Certified Integration Architect: Tips and Resources Read More »
If you have completed the Salesforce Administrator Certification, you may wonder what to do next. One option is the ‘Advanced Administrator’ certification. Recently, a colleague of mine, Chris Sheppard, did just that. In this post, we share our experiences to help you gauge: The difference between Administrator and Advanced Administrator Exam format and structure Is …
Salesforce Certified Advanced Administrator: Tips And Resources Read More »
Whether you are an admin, developer, consultant, superuser or architect, communication matters. Whilst being technically skilled is one thing, you need to bring others with you. For example, you may work with teammates, implementation partners, contractors, customers, and business users. Every stakeholder has their own needs. I recently completed FlowRepublic’s Communication Bootcamp to see ways I …