What is Salesforce Data Mask?

Data within Salesforce must be kept secure. Efforts often focus on Production (live), but any system holding Personally Identifiable Information (PII) data needs care. This includes sandboxes, where Data Mask can help. Here, I’ll overview what a sandbox is. Salesforce Data Mask is then explored to see how it can help with data security in sandboxes. What

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Spring ’22 Preview-Release Summary: Favourite Features

The Salesforce Spring ’22 Release is on the horizon. Let’s take a look at some of the upcoming features! NOTE: Spring ’22 is currently in preview. Therefore, the features are subject to change.  Spring ’22 Key Dates For further information, click here  Milestone Date Preview Release Notes 22nd December 2021 Sandbox Cut-off date 6th January 2022 Sandboxes

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Lightning Login: What is it and how do I use it?

I recently wrote about Salesforce’s requirement for customers to use Multi-Factor Authentication (MFA) by the 1st of February, 2022. It is important to choose the right approach for your business. Salesforce’s ‘Lightning Login’ is an easy way to help comply with MFA, without needing to use passwords to login!  In this post, I’ll cover what

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Salesforce Multi-Factor Authentication: Key things to know

From the 1st of February 2022, Salesforce Customers are contractually required to use Multi-Factor Authentication (MFA) to access Salesforce products. Let’s look at some of the key considerations. Table of Contents What is MFA? MFA enhances security by requiring users of a service, such as Salesforce, to provide more than one piece of evidence to

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Salesforce CRM Introductory Course

Over the past few months I’ve been working with my friend, Yau, to create an introductory course for new Salesforce users. I am pleased to announce that “Salesforce CRM: A Complete Introduction” is now available!  In this post, I’ll share with you some of the high-level content of the course and how to access the course

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