From Clicktools to CONVAYR: Insights from Andrew Chapman & Oli Taylor
The Salesforce ecosystem is ever-changing, but the need for targeted, innovative and efficient solutions remains the same. When I started my career in 2010, Clicktools
Salesforce Spring ’25 Release Summary
Salesforce’s Spring ’25 Release is just around the corner, packed with exciting features across the platform. Read on for a quick breakdown of the key
Agentforce 2.0: A New Era of Digital Labour?
Doesn’t time just seem to fly? It feels like only yesterday I was writing about Agentforce being unveiled at Dreamforce. Fast forward to December and we’re
The Heart of Service Summit 2024 (London): Is AI the Pulse of Future Innovation?
On the 3rd of December, Salesforce brought together industry leaders and experts in London for ‘The Heart of Service Summit’. Packed with invaluable insights, the
Avoiding the Iceberg: Unlocking Salesforce’s Potential – A User Adoption Approach
Have you ever created an amazing solution but after the dust has settled, it didn’t yield the results you had hoped? It can be a
Should You Get a Salesforce AI Certification?
The following post has been created in partnership with Nikola Igračev and Jessica Burgess from Titan. Titan is a no code solution which helps with