Salesforce World Tour London ‘22: Take-home messages

After a 2-year hiatus, the Salesforce World Tour returned to London on Thursday! Full of news, demos, products and case studies, it was worth the wait. The event was also a reunion. As we adapt to the ‘new normal’ following Covid, it was great to see so many faces old and new and experience the

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Marketing Cloud Email Specialist: Tips & Resources

I recently took the Marketing Cloud Email Specialist Certification exam and passed! In this post I will share my experiences. I’ll cover the exam format, resources used and a few helpful tips. Hopefully, this will help your learning journey. Ok, let’s get started! About the Marketing Cloud Email Specialist Exam The exam covers the skills

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Summer ’22 Preview-Release Summary: Favourite Features

The Summer ’22 Preview Release Notes are now available! Let’s see some of the upcoming features. NOTE: Features are subject to change. Targeted Prompts Targeted Prompts show guidance on a specific component. Additional components are now supported: Einstein Search, Help, Trailhead (Global Header) and the Action Ribbon for List Views and Record Pages. This can

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Getting Ready for Summer ’22

The Salesforce Summer ’22 release is around the corner. Here, I’ll share key dates and recommendations for the release. What is Summer ’22? Salesforce has three releases each year: Spring, Summer, and Winter. These introduce new features, which can be enabled either: Automatically By an Administrator or Developer By a request to Salesforce Pay attention

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Validation Rules: How to use them

Garbage in, garbage out (GIGO). If poor quality data goes into a system, poor quality outputs will come out. Validation Rules are a key part of your Salesforce toolkit to improve your org’s data quality. In this post, I shall cover: What are validation rules? Why should you use them? How to create validation rules

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End User or Consultancy: Things to Consider

There are many things to consider when choosing a Salesforce job. One choice for admins and developers is whether to work in an ‘end user’ or ‘consultancy’. In fact, this is a common point of conversation with the mentees I have the pleasure of mentoring in Supermums.  This can sometimes seem a daunting choice. However, it

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