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Salesforce
Richard Pomeroy

September 21 IdeaExchange Prioritisation – Don’t lose your Coins!

Ever wanted a piece of functionality in Salesforce, which isn’t available yet? Wish it was part of the core platform? That’s where the IdeaExchange comes in!  In this post, I’ll take a quick look at the IdeaExchange, Prioritisation, how to spend your coins and where to go to learn more. Table of Contents What’s the IdeaExchange &

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Winter ’22 Release Summary – Favourite Updates

It’s nearly time for the last Salesforce Release of 2021! It has come around quickly. Let’s take a look at some of  the best bits of Winter ’22! NOTE: At the time of writing, the Winter ’22 Release Notes are in Preview. Details are subject to change.  Table of Contents Analytics Enhancements Report Run Page: Inline

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Einstein Search – What is it and How do I use it?

Einstein Search It’s time for another #LightningFlap! In this post, we’ll cover Einstein Search. This is Generally Available in Summer ’21.  We’ll show what Einstein Search is, how to set it up and use it. Let’s get started!  Table of Contents What is Einstein Search? First introduced in Winter ’20, Einstein Search is the next-generation of

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Summer ’21: In-App Guidance: Targeted Prompts and Walkthroughs

In-App Guidance has been enhanced further in the Summer ’21 Release. This follows other updates in Spring ’21.  Table of Contents In-App Guidance: Targeted Prompts In-App Guidance allows us to create targeted prompts for users. This has many use cases. For example, helping adoption and signposting changes.   As of Summer ’21, the types of Prompts supported

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Salesforce Certifications: How to Prepare and Study for them

Welcome back to this mini-series on Salesforce Certifications!  In the last post we covered the reasons and benefits for passing certifications. Here, we will look at some of the key resources to help you.  We will also give you some tips to help you prepare for your certifications.  Salesforce Certified Professional Logo Table of Contents

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Salesforce Certifications: Why study them and are they worth it?

Each year, Salesforce’s products expand. The number of certifications also increases. With so many certifications (~40) to choose from, the options can seem bewildering!  Recently, a friend of mine, Adam Lawrence and I discussed certifications. This covered two themes: Why study them and are they worth it?  What resources are available? This post looks at

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